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Frequently Asked Questions

How long do I have to wait for confirmation that I have been accepted into the course?
24 hours is the maximum wait for a confirmation. We have a very liberal policy - we have never turned anyone away. Confirmations are by email or phone only. Therefore, to get a confirmation, a phone number or email address must be provided.

What are my payment options?
Check, money order, debit cards, credit cards (MasterCard/Visa/Discover) are accepted on the first night of class. *No payment is needed until the first day of class.

What is the refund policy?
Any candidate who withdraws before the third scheduled day of class may be reimbursed all monies except book and insurance fees. Notice of withdrawal must be made in writing to Quality EMS Educators prior to the 3rd scheduled day of class. Any candidates that are dismissed from the course or withdraw from course after the third scheduled day of class may not be reimbursed any of their tuition. *For Paramedic classes, financing requires full payment and goes by the above refund policy rules. If payment is being made without financing, then payments may be made in one, two, three, or four installments. The first payment may be refunded following the refund policy rules stated above.All other payments are non-refundable.

What percentage of Qualtiy EMS Educators' students pass the state exam?
90% of Quality EMS Educator students pass the practical exam the first time.
95% pass over all.
85% of Quality EMS Educator students pass the written exam.

Is your school licensed by the Commonwealth of MA?
Yes, Quality EMS Educators, Inc. is an accredited teaching institution certified by the Office of Emergency Medical Services (OEMS).

Where is the training center?
We teach at many locations in central and western Massachusetts.
Our main training facility address:
1078 West Boylston St., Worcester 01606

Mailing address is:
119 Santoro Road, Worcester, MA 01606




















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